Tops – JSQRD

Frequently asked questions

All sales are final. We do not accept returns or exchanges at this time.

That said—if something arrives damaged, incorrect, or there is an issue with your order, please reach out to us. We will do our best to make the situation right.

All apparel is listed in men’s sizes unless stated otherwise. Please refer to the size guide in the item description before ordering to ensure the best fit.

All items are made to order. Once your payment is completed, your order enters production the same day. Production typically takes 3–7 business days, followed by 9–14 business days for shipping. Orders may arrive sooner, but we provide these timeframes to allow extra time just in case and to ensure everything meets our quality standards. You’ll receive tracking information as soon as your order ships.

To keep your pieces looking their best, follow the care instructions underneath the item you ordered on the website. Proper washing and drying will help extend the life of your item.
For long-lasting wear and to prevent shrinkage, wash in cold water and hang to dry or dry on low heat.

Shipping costs are calculated based on package weight and item quantity. Heavier items or multiple products will result in higher shipping costs. Orders are processed as quickly as possible, and tracking information will be provided once your order ships.